good to know
Frequently asked questions
Everything shoppers ask us most. Still stuck? Say hello and we will answer within a day or two.
Ordering
Where do I buy? There is no cart here.
Every product page has a "Shop on Etsy" button that opens the exact listing in our Etsy shop. Checkout, payment and order tracking all happen on Etsy, so you get Etsy's buyer protection.
What does "From $19.99" mean on a product?
It is the price of the smallest size. Each listing on Etsy shows the price for every size and finish before you add it to your cart.
Can I order a custom design, name or date?
Often, yes. Send us a note through the contact page or message the shop on Etsy with what you have in mind. We will tell you what is possible and how long it takes before you commit.
Wrapping paper
What is the paper like?
It is a fine-art 90 gsm paper, printed on one side. You choose a matte or glossy finish on Etsy. It is thick enough to hide the gift and fold crisp corners, without being stiff.
Which size should I pick?
A 30" x 36" sheet wraps one or two small gifts, such as a book or a shirt box. The 30" x 72" sheet covers a few medium boxes. The 30" x 180" roll is for parties and holiday piles.
How does it arrive?
Rolled, not folded, so there are no creases across the pattern.
Is shipping free?
Yes for wrapping paper shipped within the US. Other products show their shipping cost on the Etsy listing.
Blankets, mugs, notebooks and desk mats
How do I wash a blanket?
Machine wash cold on a gentle cycle and tumble dry low. Skip bleach and do not iron the printed side.
Are the mugs dishwasher and microwave safe?
It depends on the mug style, so check the listing on Etsy for that mug. Ceramic mugs are typically dishwasher safe; enamel camping mugs should not go in the microwave.
What sizes do desk mats come in?
Three sizes, from a 12" x 18" mouse area up to a 15.5" x 31" or 16" x 32" full-desk mat, depending on the design.
Shipping and returns
How long does an order take?
Everything is printed to order, so there is a short production window before it ships. The Etsy listing shows current processing and delivery estimates for your address.
Do you ship outside the US?
Shipping destinations and costs are set per listing on Etsy. If your country is not offered, message the shop and we will check.
What if something arrives damaged or wrong?
Message us through Etsy with a photo within a few days of delivery and we will make it right with a replacement or refund, following our Etsy shop policies.
About the designs
Are the designs made with AI?
Our designs are created using AI art tools and refined with a human eye for the details that make them special. Every pattern is reviewed, adjusted and test-printed by a human before it goes on sale.
Can I use your designs for my own products?
No. Designs are for personal use of the printed goods you buy. Please do not reproduce or resell them.
Ready to wrap something wonderful?
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